Shipping & Orders
When will my order ship?
Processing and delivery times can vary by product and destination. Please review the shipping information provided at checkout. For questions about a specific order, contact us with your order number.
How can I track my order?
When tracking is available, use the tracking link provided in your shipping confirmation email. If you need help, contact us.
Can items in one order arrive separately?
Some products may be fulfilled separately. If your shipment appears incomplete, check the tracking details or contact us with your order number.
Sizes & Products
How do I choose a rashguard size?
Use our rashguard size guide and check the fit details on the product page. Our Drop 001 rashguard is designed for a compression fit.
Do all products fit the same?
No. Fit and sizing can vary between rashguards, graphic tees, hoodies and footwear. Check each product's size and fit details before ordering.
Returns & Support
What is your return or exchange policy?
Please review the current refund policy for eligibility, conditions and instructions before requesting a return. Contact us if you have questions about your order.
What if something arrives damaged or incorrect?
Contact us with your order number, a description of the issue and clear photos of the item and packaging so we can review the situation.
How can I contact Mat Theory?
Visit our Contact page or email Terry.neff@mattheory.shop.